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Data to Dollars - How LLM and AI-Based Technology

Optimize Revenue and Reduce Call Center Costs

 

WHAT’S INSIDE​

As telecom providers navigate the evolving landscape, embracing LLM and AI technologies becomes not just a choice but a necessity. This document helps guide those seeking innovative strategies to enhance customer service, reduce costs, and drive revenue growth in the ever-changing telecommunications sector.

The NAGRA Insight Negotiation Agent and its unique approach combine digital twin technology with LLM to bring customer care to the next level. Learn more about:

  • The evolution from chatbots to LLM
  • How LLMs can transform customer interactions into opportunities
  • How LLMs can reduce call center costs
  • Direct benefits of an LLM approach for consumers and operators

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